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About Us

The Scotch Whisky Industry Review was founded by Alan Gray in 1977. The detailed research behind the annual Scotch Whisky Industry Review book, and The Newsletter (six hard copy per year), involves contacts at all levels of the industry and with companies of all sizes, giving an unrivalled view of the Scotch Whisky business.

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Pagoda Scotland

Alan GordonPagoda Scotland, owned and managed by Alan Gordon, is a leading source of information related to Scotch Whisky.

Pagoda created the original Scotch Whisky Information website - ScotchWhisky.net - in 1999 and has been involved with The Scotch Whisky Industry Review since 2007, initially helping to market The Review to a wider audience which then led to assuming responsibility for its compilation and publication.

 

 

Alan S Gray

Alan GrayAlan Gray sadly passed away in February 2020 and is truly missed by his colleagues and his many friends and contacts in the Whisky Industry.

Alan had written about Scotch Whisky for well over 40 years, both as an investment analyst in stockbroking and increasingly as a commentator via the Whisky Newsletter and the long-established annual Scotch Whisky Industry Review of which he was the founder.

He was instrumental in the research and compilation of every edition of The Scotch Whisky Industry Review up to the 2019 edition in which he still had an active involvement.

Alan was a “Keeper of the Quaich” for many years and subsequently became a "Master of the Quaich". The Keepers of the Quaich is a society which recognises outstanding achievement in those who work, write or promote Scotch Whisky Worldwide.

Alan was a Chartered Accountant by training and prior to entering stockbroking he was a financial journalist with "The Herald" newspaper both in London and Glasgow.

A full tribute to Alan can be found here

Complaints

We can look into complaints about items we have published which are in our control. We adhere to the Standards Code adopted by Impress and can only deal with complaints which relate to an alleged breach of the standards set out in this Code.

We can only deal with your complaint if you are:

  • personally and directly affected by an alleged breach of the Code
  • a representative group affected by an alleged breach of the Code, where there is public interest in your complaint
  • a third party seeking to ensure accuracy of published information

We are also regulated by Impress, but initial complaints must be made to us, Industry Insights Group, using the following details:

  • Email: simon.corbett@igroup.global
  • Telephone: +44 7974 093 994
  • Address: Advantage, 87 Castle St, Reading RG1 7SN

We will acknowledge your complaint by email or in writing within seven calendar days and will normally respond to your complaint with a final decision letter within 21 calendar days. If we uphold your complaint, we will tell you the remedial actions we have taken.

If you are not satisfied with the final response to your complaint, or if you do not hear from us within 21 calendar days of submitting your complaint, then you can refer your complaint to our independent regulator Impress by contacting them directly using the following information:

  • W: impressorg.com/complaints
  • E: complaints@impressorg.com
  • T: 020 3325 4288
Impress regulated member — publish with integrity

Pagoda Scotland Limited. Registered in Scotland: Company No. SC202115