About UsThe Scotch Whisky Industry Review was founded by Alan Gray in 1977. The detailed research behind the annual Scotch Whisky Industry Review book, and The Newsletter (six hard copy per year), involves contacts at all levels of the industry and with companies of all sizes, giving an unrivalled view of the Scotch Whisky business.
Pagoda Scotland Pagoda created the original Scotch Whisky Information website - ScotchWhisky.net - in 1999 and has been involved with The Scotch Whisky Industry Review since 2007, initially helping to market The Review to a wider audience which then led to assuming responsibility for its compilation and publication.
Alan S Gray Alan had written about Scotch Whisky for well over 40 years, both as an investment analyst in stockbroking and increasingly as a commentator via the Whisky Newsletter and the long-established annual Scotch Whisky Industry Review of which he was the founder. He was instrumental in the research and compilation of every edition of The Scotch Whisky Industry Review up to the 2019 edition in which he still had an active involvement. Alan was a “Keeper of the Quaich” for many years and subsequently became a "Master of the Quaich". The Keepers of the Quaich is a society which recognises outstanding achievement in those who work, write or promote Scotch Whisky Worldwide. Alan was a Chartered Accountant by training and prior to entering stockbroking he was a financial journalist with "The Herald" newspaper both in London and Glasgow. A full tribute to Alan can be found here ComplaintsWe can look into complaints about items we have published which are in our control. We adhere to the Standards Code adopted by Impress and can only deal with complaints which relate to an alleged breach of the standards set out in this Code. We can only deal with your complaint if you are:
We are also regulated by Impress, but initial complaints must be made to us, Industry Insights Group, using the following details:
We will acknowledge your complaint by email or in writing within seven calendar days and will normally respond to your complaint with a final decision letter within 21 calendar days. If we uphold your complaint, we will tell you the remedial actions we have taken. If you are not satisfied with the final response to your complaint, or if you do not hear from us within 21 calendar days of submitting your complaint, then you can refer your complaint to our independent regulator Impress by contacting them directly using the following information:
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Pagoda Scotland Limited. Registered in Scotland: Company No. SC202115 |